How to submit a complaint

Step 1: Submitting a complaint for the first time

Click here to send us an e-mail of your grievance. Our customer support staff offers superior service and support and will make sure we address your issue.

Step 2: You are not satisfied with the first response

If the resolution you receive does not meet your expectations, please write to our Head Customer Service

Step 3: When none of the above is able to give you a resolution

If you are still not happy with the resolution, please write to Senior General Manager and Head - Customer Service